Change of Mind
We understand that sometimes you may change your mind and wish to return an item. We accept returns within 7 days of purchase for an exchange or refund. Please note that a restocking fee may apply.
We ship internationally, but our return policy does not apply to overseas orders.
The returned product must be in its original condition, with undamaged packaging, and include all inserts, pamphlets, CDs, manuals, cables, and accessories, if any. Products purchased on a “No Return Basis” are not eligible for this guarantee.
For full details on returns and warranty information, please refer to our Terms and Conditions.
Warranty & Returns Procedure
To get started email sales@computerremakers.com for a Warranty and Return Claim. We aim to respond to all requests within 2 days.
Refunds
After the return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Only regular priced items may be refunded. Sale items cannot be refunded.
Shipping returns
To return your product, you should mail your product to: P.O. Box 635 Terrey Hills NSW 2084 Australia
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.